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Customer Enquiries
Track customer requests, follow-ups and outstanding issues
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1Client
2Service
3Availability
4Brief
5Rebate
6Staff
01
Client Details
Contact & property information
* Required field
Contact Information
Please enter the client's full name
Property
Required for In-Home consultations
02
Service & Spaces
Service type and rooms to style
Service Type
Spaces to Style
Select each space you'd like styled, then choose how many of that space.
03
Availability Preferences
Capture all available windows
Preferred Days & Times
DayMorningAfternoon
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Scheduling Notes
Availability recorded. The client will be contacted within 2 business days to arrange their appointment date and time.
04
Project Brief
Products of interest, budget & timeframe
Products of Interest
Style direction is captured in the client's Pre-Consultation Form. This is sent automatically after booking — the client completes it before their consultation.
Budget & Timeframe
Additional Notes
05
Styling Rebate
Confirm client understanding before proceeding
Read to client:
"Before we proceed with payment, I just want to confirm you understand how the styling rebate works. The rebate applies per individual space — once $2,000 is spent on that space, the consultation fee for that space is refunded. Do you understand, or do you have any questions?"
06
Office Use Only
Complete before submitting
Booking Details
Referral Source
Reference & Notes
Booking submitted to The Studio successfully
The client will be contacted centrally to confirm their appointment date and time.
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